De-escalation is an interpersonal technique to promote safety and prevent violence. It involves guiding others from conflict to calm, in the least restrictive and most respectful manner, enabling mutual self-control in a crisis.
Training in de-escalation promotes safety: it improves awareness of risk and teaches mechanisms to minimise adverse outcomes. It improves knowledge, confidence and skill to manage challenging behaviours and potentially violent situations.
Every person can benefit from skills in de-escalation. This training course is specifically designed for healthcare providers, safety staff and auxiliary health sector teams. Other settings and staff that will benefit include those working in busy, people-intense, service settings.
Examples include: Municipal offices, police stations, supermarkets, public event venues, prisons, airports, hotels and retail.
Restrictive interventions include:
Manual containment/restraint; seclusion; physical restraint application & rapid tranquilisation.
Dr Marié Venn is the lead facilitator. Training can be facilitated for a minimum of 10 and maximum of 20 participants at a time. The training consists of a one-day interactive contact session including short breaks. The venue is arranged per training course. Participants will receive participation certificates. Follow-up site visits, support and refresher training can be arranged.
Each site, and each service group, presents with a unique set of requirements or areas that have been identified for improvement. There is flexibility to adapt and engage in order to meet the specific needs of a site or group of participants.
Please make contact to receive a quote or make further enquiries.
Yes. Numerous studies have researched the methods and outcomes of de-escalation techniques and training, as part of a multi-modal approach to reducing workplace violence.
RAND Europe was commissioned by NHS Improvement (UK) to report on the evidence of de-escalation training programmes in healthcare settings: They included 19 reviews, which covered over 800 unique studies from 1984 to 2017 spanning four settings. The report focuses on individual skills-based training approaches to workplace violence prevention, specifically emphasising de-escalation tactics. See RESOURCES or access link here.
Exempt micro-enterprise level 4 contributor.
Accreditation in place for 6 x Continuing Education Units (CEU/CPD – 5 clinical and 1 ethics)
GRATITUDE
‘My predominant feeling is one of gratitude. I have loved and been loved. I have been given much and I have given something in return. Above all, I have been a sentient being, a thinking animal, on this beautiful planet, and that in itself has been an enormous privilege and adventure’